Intermountain Section AWWA

Administrative Professionals Workshop: Become the Best Version of Yourself

This highly interactive workshop will help you to identify the essential components to building your confidence by taking risks, improve your communication skills, understanding the secrets of body language, mastering the mysteries of the world wide web, and realizing what motivates you. All so that you can become the best version of yourself.

	3/15/2018
When:	Thursday, March 15th 8:00 am to 4:30 pm
Where:	The Grand America Hotel 555 Main Street Salt Lake City, Utah 84101 United States
Contact:	Alane Boyd alane@ims-awwa.org 801-712-1619 x1

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All so that you can become the best version of yourself!

AGENDA

2018 Administrative Professionals Workshop
Become the Best Version of Yourself
7:30 AM	Set-Up
8:00 AM	Registration and Check In
8:00 AM	Pastries, Juice & Coffee provided.
8:30 AM	Introduction to the Workshop Overview of Agenda & Speakers Ice Breaker
9:00 AM	Master Your Influence
9:00 AM	*Ann Washburn, Trainer, 3 Key Elements*
	This training will teach you the tools to Master Your Influence. The definition of “influence” is the power to affect other people’s thinking and actions. Becoming a powerful influence starts within you! Gain tools to master your thoughts, emotions, gestures, and results. Learn to understand your own body language using simple and effective mentoring tools. You’ll learn to make adjustments that will improve your life.
10:30 AM	Break & Prize Drawings
11:00 AM	Be Audit You Can Be: Surviving an Audit by the Utah State Auditor's Office
	*John Dougall, Utah State Auditor*
	The Utah State Auditor’s Office provides Utah taxpayers and government officials with an independent assessment of financial operation, statutory compliance, and performance management for state and local government. There are many requirements for both Local Governments and Local Districts to meet. Topics of this presentation may include: • Reporting requirements for local government and non-profit entities in Utah. • How to complete the Office of the State Auditor's Self-Evaluation Form. • Fiscal Procedures for Interlocal Entities
12:00 PM	Lunch
12:00 PM	Desk Time Yoga with Allie
1:00 PM	Convey a Mastery of the Web
	*Greg Pierce, SCADA and Programming Supervisor at Weber Basin Water Conservancy District*
	Knowing your way around the internet is a must have if you want to thrive in this era of digital information and communication. Searching the internet is not always easy. Understanding the fundamentals of how search engines work will help you become better searchers. This session covers the basic concepts: • What is the Web? What are the differences among the Internet, the Web, and search engines? How much of the Internet can I see? • How search works on the Web. • How to organize and approach a search. • Selecting which links to click on in search results. • Finding quality pages to meet your information needs.

2:00 AM	How To Build Confidence: Don’t Get Too Comfy
2:00 AM	*Tim Border, Associate Professor, Department of Professional Sales at Weber State University*
	Self-confidence is extremely important in almost every aspect of our lives, yet so many people struggle to find it. Sadly, this can be a vicious circle: people who lack self-confidence can find it difficult to become successful. Confident people inspire confidence in others: their audience, their peers, their bosses, their customers, and their friends. And gaining the confidence of others is one of the key ways in which a self-confident person finds success. To build confidence you have to be willing to take chances, make choices and take responsibility for them. Learn how to build self-confidence by leaving your comfort zone.
2:45 PM	Break & Prize Drawings
3:00 PM	Boost Productivity through Better Processes
	*Kathy Loveless, President, Loveless Enterprises*
	Most employees don’t show up to work on Monday morning thinking, “This is the day I am really going to mess up! I am going to make my boss, coworkers, and customers really angry!” When that actually does happen, however, it usually is not because employees intended it to, but often because so many processes are poorly designed, resulting in disappointing outcomes. This program teaches you how to select processes that need to be improved, how to analyze and understand those processes, how to measure them and how to implement an improved process. This model applies to processes as simple as filling out a time sheet to those as complex as building a co-generation power plant.
4:00 PM	Wrap-up